We appreciate your feedback and are sorry that our service did not meet your expectations. We understand the importance of maintaining a positive reputation and avoiding any actions that could jeopardize our clients' accounts. Regarding the irregularity of streams, I want to assure you that we adhere to Spotify's terms of service, and we don't engage in any activity that could trigger Spotify's bot filters. The playlist link is sent to your email as soon as the placement is secured and the results of it can be seen directly on your Spotifyr for Artists dashboard. We apologize for any confusion regarding our playlist service. If they're not logged in, they can still listen to a 30-second preview. We use the Spotify Play button to advertise songs, and this feature enables anyone who is already logged into Spotify to start listening immediately. Our system of programmatic native ads is exclusive and allows us to target users based on their interests and past searches. Instead, we use programmatic native ads to showcase your Spotify profile to users who have shown an interest in similar artists or genres. We understand your concerns about the use of bots, but please note that we never utilize bots or any other form of fake engagement. Hi Aldo, I wanted to assure you that our team is committed to providing high-quality organic campaigns for our clients on Spotify. Best regards, Musicvertising Customer Service Team If you have any further questions or concerns, please reach out to us through our website at, via email at or on WhatsApp at +1 3. We appreciate your decision to try our service, and we value your feedback. While we strive to provide consistent and effective promotion, we can't control individual listeners' preferences. These fluctuations are normal as people's listening habits change. Similarly, if you gained new listeners, only some of them would be added to the count. For example, if some of the new listeners from 28 days ago didn't continue to listen to your songs, the monthly listeners count would decrease on the 29th day. This number is updated daily, which means it can go up and down based on various factors. Spotify considers monthly listeners as unique individuals who have played your music within a 28-day period. However, let me explain a bit about how Spotify calculates monthly listeners and why fluctuations can occur. Hi there, Thank you for sharing your feedback! We understand your disappointment.
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